Hey everyone!

I have a huge problem. I recently bought HeavensWard, and for some reason my freaking Mog Station now says my FFXIV is the Steam Version. Which is total crap.

I live in freaking Hong Kong, so there's no way FFXIV is accessible through Steam from here.
Evidence:http://puu.sh/lazre/724f25a287.png
Furthemore I even have the codes for my account. I don't even know why this happened. How can it suddenly just do this to me when I JUST get HeavensWard.

I also have my HeavensWard Code as well. I sent a support ticket already, but got no reply. Can anyone please help me?