Quote Originally Posted by Fraus View Post
Support for this game is absolutely terrible. This is where we get directed to when we need an issue fixed. And the only thing that ever gets posted is them asking for your PC specs. If they start charging for this game next month I will not be playing it that is for certain.. Its sad when you have people that want to play the game and can't....
I completely agree. This is a typical Square Enix response. If they would only acknowledge that they recognize that there is even a problem, then that would be something.

The basic problem is that this ONLY STARTED HAPPENNING after patch 1.19a. It is being reported by many people in differtne locations with different ISPs. Therefore, it is NOT an ISP issue. It is an issue with SE hardware.

For any of them to even slightly imply that it could be our hardware is ridiculous. They developed the benchmark program. We passed the benchmark. Many of us built PCs just in order to play FFXIV.

They need to address this issue and get in-game GMs that you can personally complain to about RMT and botting activity and have the authority to take immediate action. (I'm not attempting to derail, but it is typical of their customer support)