Dropped Packets between my PC and game server

[Orophin]

SolArisa:

Thanks for your input. I ran a wireshark capture tonight and posted my findings in a spreadsheet.

I have a spreadsheet I've uploaded online for review that hopefully will give some insight into what this problem is. Here's a summary of what's going on:

* 22 frames had a duplicate acknowledgement to a frame before it due to the a segment in the frame before it being lost.

* 62 frames had a tag of [TCP Previous segment lost].

* EVERY packet sent FROM the server with the exception of those listed above (items 1 and 2) was received with no errors.

Wireshark link: https://www.filesanywhere.com/fs/v.a...8a5e626ebd73ab

I can upload the actual wireshark log file if network support needs it. It's just a proprietary format and won't really work without wireshark I don't think.

Now the question is, what causes this problem? I got back on the phone with Cox level 2 support but he wasn't really able to help with something this technical so he gave me an e-mail address to send my data to. I'm hoping they can decipher something out of it that makes sense.