Bug with Shiva Hard/Ex trial crashing client

Every time I try to queue for Shiva Hard/Ex or if I randomly get it for Trials Roulette my client will crash. I will then have to wait for the party to kick me or for the trial to end and then my character is kicked out.

This is quite frustrating, and although I have submitted reports, no admin has helped me or replied to me as to why this is happening.

Is this happening to anyone else?