Latency/Connection Issues Since the Launch of the EU Data Center

[mochabrown]

ISP provider:
Comcast 89 download / 12 upload speed

Country of residence:
The Amazing U.S.A.

Ref. # if raised:
none

When does problem occur:
So far every time I hop on to play , lasts maybe ten minutes then kicks me off for no reason.

Frequency of problem:
Too often, can not play long enough. Did not have this problem yesterday . 10/28/2015 has been pure pain to stay connected, why?

Game content in which it occurs: just trying to do leve quests, not even trying dungeons or other things as it would be rude knowing connection issues are making you unreliable.

[BlakLanner]

Name of Internet Service Provider (ISP): Time Warner Cable
Country of residence: USA
When does the problem occur (e.g. only during specific times such as in the evenings?): Everywhere, more pronounced in DF/Instances
Frequency of problem (e.g. every 2 minutes): Intermittent, usually 10 or so times per dungeon, 5-10 second duration per occurrance
Game content in which the issues occur (e.g. dungeons, trials, certain areas): Everywhere, more pronounced in dungeons and trials
IP address (optional): 74.77.68.XXX

[Ratham]

ISP - no idea, whoever does it for Michigan State University
USA, Michigan
Always occurs
Never stops. AOEs hit me before they even appear on my screen. Crafting statuses such as "good" do not display for 5-10 seconds. Players and NPCs freeze up and then magically teleport away due to lag.
Happens everywhere in-game. Any zone, any city, any activity.
Exodus Server, Primal data center (US)

I have been playing since June and have not had a single issue until the EU move. My download speeds are the same and no other game lags for me. This tells me that it is not my ISP that is the issue, it is Square. Somehow, you guys managed to break something for NA servers during the move. People on different servers with different ISPs all suddenly having connection issues at the same time makes it very unlikely it's an ISP issue.

[Maaizr]

Name of Internet Service Provider (ISP) - Cox

Country of Residence - USA

Reference number from your ISP, if you have raised this matter with them - N/A

When does the problem occur? - All the time

Frequency of problem? - Constantly, virtually unplayable at the moment

Game content in which the issues occur - All content

I also currently play on PS3, but the lag has never been this big of an issue until about 4 days ago

[StrawberryDaifuku]

Name of Internet Service Provider (ISP) - D-Room

Country of Residence - Japan

Reference number from your ISP, if you have raised this matter with them - N/A

When does the problem occur? - Every day

Frequency of problem? - Up to 10 times per day (Error 90001)

Game content in which the issues occur - All content

Problem only started after moving from JP to EU Data Center

[Mordecai]

Playing from Australia, when the severs first came back online after the transfer of the data center I had no issues would play all day/night no problems been on this sever(shiva) for nearly 2 years, but now I'm getting bad lag to the point where my skills don't execute during combat, talking to NPC's is delayed.

My ISP is Telstra

Country is Australia

[AethQueen]

Name of Internet Service Provider (ISP)
Orange
Country of residence
Poland
Reference number from your ISP, if you have raised this matter with them
Haven't raised the issue yet.
When does the problem occur (e.g. only during specific times such as in the evenings?)
Everyday, but it's worse in the evenings.
Frequency of problem (e.g. every 2 minutes)
Practically all the time, usually between 2-3 seconds, but sometimes more (I'm hitting a mob and then I see it's teleported to another player all of a sudden...)
Game content in which the issues occur (e.g. dungeons, trials, certain areas)
All areas, even the Goblet.

[MatildaMari]

Name of Internet Service Provider (ISP)
MEO

Country of residence
Portugal

Reference number from your ISP, if you have raised this matter with them
No contact yet made.

When does the problem occur (e.g. only during specific times such as in the evenings?)
Mainly during evenings, awful, 6pm-11:30pm.

Frequency of problem (e.g. every 2 minutes)
Constant increase in ping with some really bad lag spikes every now and then.

Game content in which the issues occur (e.g. dungeons, trials, certain areas)
Everywhere.


Note that this only started happening in the last 2-3 days, before that i didn't have any problems.

[Bentozzi]

If you have Orange as ISP then try to use WTFast, no more freezes/lags.

[x3nor]

Name of Internet Service Provider (ISP)
Orange

Country of residence
France

Reference number from your ISP, if you have raised this matter with them
I have not made contact with them

When does the problem occur (e.g. only during specific times such as in the evenings?)
Everytime. But the morning seems to be more playable then the rest of the day...

Frequency of problem (e.g. every 2 minutes)

All the time, as a Ninja I have mudra lag, worse than when we were on the Canadian server. I see people teleport when they move, I have HUGE freezes that make the game unplayable.

IP address (optional)

If this continue I'll stop playing FFXIV, can't even have fun in those conditions. Can't even try to do anything on the game without have lags...