Name of Internet Service Provider (ISP)
NetByNet
Country of residence
Russia
When does the problem occur (e.g. only during specific times such as in the evenings?)
Random time
Frequency of problem (e.g. every 2 minutes)
Happening frequently. Utterly unplayable
Game content in which the issues occur (e.g. dungeons, trials, certain areas)
Everywhere

traceroute to eu.square-enix.com (209.130.141.243), 64 hops max, 52 byte packets
1 10.0.1.1 (10.0.1.1) 1.431 ms 1.098 ms 1.063 ms
2 eu.square-enix.com (209.130.141.243) 3.216 ms 2.036 ms 2.643 ms
3 msk-r2-m40-xe-11-0-1-4000.ti.ru (212.1.252.77) 2.626 ms 2.372 ms 2.624 ms
4 212.1.239.131 (212.1.239.131) 21.216 ms 21.794 ms 22.321 ms
5 s-b2-link.telia.net (213.248.93.109) 20.497 ms 20.673 ms 21.882 ms
6 * * *
7 gblx-level3-8x10g.stockholm.level3.net (4.68.110.202) 38.597 ms 28.650 ms 22.163 ms
8 po3.ar4.lon3.gblx.net (67.17.111.141) 48.509 ms 48.688 ms 48.444 ms
9 eidos-vpn.gigabitethernet3-39.ar4.lon3.gblx.net (64.213.77.134) 47.398 ms 47.997 ms 47.168 ms
10 209.130.141.196 (209.130.141.196) 45.944 ms 46.581 ms 47.350 ms
11 eu.square-enix.com (209.130.141.243) 48.555 ms 48.058 ms 48.491 ms

I think problem with this server (sometimes package don't loss)
6 * ae34.ear2.stockholm2.level3.net (4.68.72.165) 22.984 ms 22.220 ms