Name of Internet Service Provider (ISP)
Beeline

Country of residence
Russia

When does the problem occur (e.g. only during specific times such as in the evenings?)
since about 12AM GMT, I could not play yesterday at all (10104 while trying to load in).

Game content in which the issues occur (e.g. dungeons, trials, certain areas)
At the moment all instances are working fine but all open areas are nearly unplayable (feels like the latency is around 2 seconds or so).

Frequency of problem (e.g. every 2 minutes)
All the time since 12AM GMT today (yesterday I didnt manage to even play)