Name of Internet Service Provider (ISP) : Virgin Media, also tried EE Mobile. Ping was 11ms with Virgin and 50ms with EE so I think it is on your end?

Country of residence: England

When does the problem occur (e.g. only during specific times such as in the evenings?): Now permanently, cannot play game. Frame rate constantly drops to 10fps even on lowest graphic settings (previously could play on highest graphics settings without lag). In task manager no other programmes are running over 1% cpu

Frequency of problem (e.g. every 2 minutes): Constant

Game content in which the issues occur (e.g. dungeons, trials, certain areas): Everywhere

Server: Moogle