Name of Internet Service Provider (ISP)
EE

Country of residence
England

Reference number from your ISP, if you have raised this matter with them
Haven't raised it with EE as I only have problems with FFXIV. No other games or streaming.


When does the problem occur (e.g. only during specific times such as in the evenings?)
There's no specific worst/best time.

Frequency of problem (e.g. every 2 minutes)
2/3 times per hour.

Game content in which the issues occur (e.g. dungeons, trials, certain areas)
Mostly in dungeons.