Name of Internet Service Provider (ISP): TV Cabo (http://www.tvcabo.mz)

Country of residence: Mozambique

Reference number from your ISP, if you have raised this matter with them: N/A (all other services are working well. Internet downloads are at 4Mbps)

When does the problem occur (e.g. only during specific times such as in the evenings?): All day and night.

Frequency of problem (e.g. every 2 minutes): Constant (it always happens before login)

Game content in which the issues occur (e.g. dungeons, trials, certain areas): Login Screen (http://forum.square-enix.com/ffxiv/t...-music-playing)