Name of Internet Service Provider (ISP)
1&1
Country of residence
Germany
When does the problem occur (e.g. only during specific times such as in the evenings?)
All day since Thursday 10.12.2015
Frequency of problem (e.g. every 2 minutes)
Random
Game content in which the issues occur (e.g. dungeons, trials, certain areas)
Dungeons, Trials, Guildhests, Diadem, Raids