Name of Internet Service Provider (ISP)
German Telekom
Country of residence
Germany
When does the problem occur (e.g. only during specific times such as in the evenings?)
Throughout the entire day
Frequency of problem (e.g. every 2 minutes)
randomly (sometimes every 5 seconds, sometimes it runs just fine and also all the stages in between)
Game content in which the issues occur (e.g. dungeons, trials, certain areas)
Everywhere more noticeable in dungeons/raids/trials
Delayed movements and actions from my own character as well as all around. These random lags make it very difficult to play. Enemy mobs also warp all over the place
Seems to be a matter of packet loss all over the place. Running tracert to the server shows that there seems to be an issue within the data center itself as shown here:
Ran the tracer 3 times and it always gets the spike at 195.82.50.2341 <1 ms <1 ms <1 ms speedport.ip [192.168.2.1]
2 2 ms 2 ms 2 ms 217.0.118.213
3 6 ms 3 ms 3 ms 87.186.236.66
4 2 ms 3 ms 2 ms 217.239.48.142
5 27 ms 27 ms 27 ms ffm-b12-link.telia.net [213.248.103.169]
6 68 ms 27 ms 27 ms ffm-bb2-link.telia.net [62.115.142.48]
7 28 ms 27 ms 27 ms ffm-b10-link.telia.net [62.115.137.241]
8 28 ms 27 ms 27 ms kddi-ic-301630-ffm-b10.c.telia.net [62.115.32.11
0]
9 27 ms 27 ms 27 ms 195.82.60.29
10 27 ms 27 ms 54 ms 195.82.61.14
11 966 ms 1066 ms 1066 ms 195.82.50.234
12 28 ms 28 ms 28 ms 195.82.50.52