Hi!
•Name of Internet Service Provider (ISP)
Virgin Media
•Country of residence
UK
•When does the problem occur (e.g. only during specific times such as in the evenings?)
night and day
•Frequency of problem (e.g. every 2 minutes)
every 5-20s or so
•Game content in which the issues occur (e.g. dungeons, trials, certain areas)
everywhere

Players teleports around when they're walking.
It started after the release of patch 3.1. I've almost never got latency otherwise