0% Packet loss on PING to NA Server

Name of Internet Service Provider (ISP) : Time Warner cable
Country of residence : USA
Reference number from your ISP, if you have raised this matter with them : Ticket closed
When does the problem occur : All Times (Including Weedays/Weekends)
Frequency of problem (e.g. every 2 minutes) : Continuous
Game content in which the issues occur (e.g. dungeons, trials, certain areas) : Any content. Actions and movement delayed for several seconds.