Name of Internet Service Provider (ISP)
Virgin Media (i think)

Country of residence
England

When does the problem occur (e.g. only during specific times such as in the evenings?)
Every time I have tried playing (I tested morning, afternoon and evening with similar results on each)

Frequency of problem (e.g. every 2 minutes)
Kind of random, but the lag hits between every 30 seconds to minute or so (if i manage to stay connected that long) and I am getting kicked with the 90002 error after a maximum of 5-7 minutes.

Game content in which the issues occur (e.g. dungeons, trials, certain areas)
Everywhere, although I have been unable to register for dungeons or trials because of getting diconnecting.