Name of Internet Service Provider (ISP): Orange
Country of residence: France
Reference number from your ISP, if you have raised this matter with them: none
When does the problem occur (e.g. only during specific times such as in the evenings?): The lag is constant, but it spikes in the late afternoon and becomes really heavy at night.
Frequency of problem (e.g. every 2 minutes): it happens constantly.
Game content in which the issues occur (e.g. dungeons, trials, certain areas): the lag/freeze is everywhere.
IP address (optional): PS4 player.