Name of Internet Service Provider (ISP)
Orange

Country of residence
France

Reference number from your ISP, if you have raised this matter with them
I have not made contact with them

When does the problem occur (e.g. only during specific times such as in the evenings?)
Everytime. But the morning seems to be more playable then the rest of the day...

Frequency of problem (e.g. every 2 minutes)

All the time, as a Ninja I have mudra lag, worse than when we were on the Canadian server. I see people teleport when they move, I have HUGE freezes that make the game unplayable.

IP address (optional)

If this continue I'll stop playing FFXIV, can't even have fun in those conditions. Can't even try to do anything on the game without have lags...