Name of Internet Service Provider (ISP)
Orange

Country of residence
France

Reference number from your ISP, if you have raised this matter with them

When does the problem occur (e.g. only during specific times such as in the evenings?)
At all times, it does get worse during prime time.

Frequency of problem (e.g. every 2 minutes)
Every 20-30s in the morning, much more often during prime time.

Game content in which the issues occur (e.g. dungeons, trials, certain areas)
Everywhere. Cities, inside the house, outside the house, dungeons, etc...

IP address (optional)