Name of Internet Service Provider (ISP)
MEO

Country of residence
Portugal

When does the problem occur (e.g. only during specific times such as in the evenings?)
Been getting disconnected from the servers in dungeons, instances everywhere basically, but now it got the the point where i can't even get in the data center because it keeps showing me a error "lobby connection has encountered an error. Error: 2002"

Frequency of problem (e.g. every 2 minutes)
Depends sometimes i have perfectly fine connection sometimes i get disconnected once or twice a day without my internet going down or anything

Game content in which the issues occur (e.g. dungeons, trials, certain areas)
Everywhere.