Latency/Connection Issues Since the Launch of the EU Data Center

[Raist]

Thanks for sharing the data...it gives some nice examples of things to watch out for.

There are some issues with the data though, which may be causing you to miss some key points about what is going on with the connection. You are comparing a 2 minute sample against almost 2.5 hours (50 samples against 3450 samples)...which may not be painting a very accurate picture, and you seem to be glossing over the jitter factor, which can lead to retransmits as well.

In both samples you are experiencing the same incredibly high jitter earlier in your route that may be contributing to the issues you only caught with the longer sample (if the second sample ran just as long, you may have captured losses at hops 2 and 3 as well--and yes, you are showing losses within France Telecom). Take a closer look at the min/max values. In both samples, your France Telecom is spiking in a major way...at times up to almost 4x your average ping...and you should NOT be hitting 200ms+ response times at your localized gateways either.

Something is up much earlier in this route that your ISP needs to investigate.