Name of Internet Service Provider (ISP)
Orange

Country of residence
Poland

Reference number from your ISP, if you have raised this matter with them

When does the problem occur (e.g. only during specific times such as in the evenings?)
Allmost all day game is unplayable , game freezes because packet loses , get dc like once every hour.

Frequency of problem (e.g. every 2 minutes)
Every 30 sec moreless

Game content in which the issues occur (e.g. dungeons, trials, certain areas)
Everywhere.