Latency/Connection Issues Since the Launch of the EU Data Center

[BlakLanner]

Name of Internet Service Provider (ISP): Time Warner Cable
Country of residence: USA
When does the problem occur (e.g. only during specific times such as in the evenings?): Everywhere, more pronounced in DF/Instances
Frequency of problem (e.g. every 2 minutes): Intermittent, usually 10 or so times per dungeon, 5-10 second duration per occurrance
Game content in which the issues occur (e.g. dungeons, trials, certain areas): Everywhere, more pronounced in dungeons and trials
IP address (optional): 74.77.68.XXX

[StrawberryDaifuku]

Name of Internet Service Provider (ISP) - D-Room

Country of Residence - Japan

Reference number from your ISP, if you have raised this matter with them - N/A

When does the problem occur? - Every day

Frequency of problem? - Up to 10 times per day (Error 90001)

Game content in which the issues occur - All content

Problem only started after moving from JP to EU Data Center

[Mordecai]

Playing from Australia, when the severs first came back online after the transfer of the data center I had no issues would play all day/night no problems been on this sever(shiva) for nearly 2 years, but now I'm getting bad lag to the point where my skills don't execute during combat, talking to NPC's is delayed.

My ISP is Telstra

Country is Australia

[AethQueen]

Name of Internet Service Provider (ISP)
Orange
Country of residence
Poland
Reference number from your ISP, if you have raised this matter with them
Haven't raised the issue yet.
When does the problem occur (e.g. only during specific times such as in the evenings?)
Everyday, but it's worse in the evenings.
Frequency of problem (e.g. every 2 minutes)
Practically all the time, usually between 2-3 seconds, but sometimes more (I'm hitting a mob and then I see it's teleported to another player all of a sudden...)
Game content in which the issues occur (e.g. dungeons, trials, certain areas)
All areas, even the Goblet.

[MatildaMari]

Name of Internet Service Provider (ISP)
MEO

Country of residence
Portugal

Reference number from your ISP, if you have raised this matter with them
No contact yet made.

When does the problem occur (e.g. only during specific times such as in the evenings?)
Mainly during evenings, awful, 6pm-11:30pm.

Frequency of problem (e.g. every 2 minutes)
Constant increase in ping with some really bad lag spikes every now and then.

Game content in which the issues occur (e.g. dungeons, trials, certain areas)
Everywhere.


Note that this only started happening in the last 2-3 days, before that i didn't have any problems.

[Bentozzi]

If you have Orange as ISP then try to use WTFast, no more freezes/lags.

[AethQueen]

If you have Orange as ISP then try to use WTFast, no more freezes/lags.

Doesn't work for PS4 players

[Nael-]

Name of Internet Service Provider (ISP): Orange
Country of residence: France
Reference number from your ISP, if you have raised this matter with them: none
When does the problem occur (e.g. only during specific times such as in the evenings?): The lag is constant, but it spikes in the late afternoon and becomes really heavy at night.
Frequency of problem (e.g. every 2 minutes): it happens constantly.
Game content in which the issues occur (e.g. dungeons, trials, certain areas): the lag/freeze is everywhere.
IP address (optional): PS4 player.

[x3nor]

Name of Internet Service Provider (ISP)
Orange

Country of residence
France

Reference number from your ISP, if you have raised this matter with them
I have not made contact with them

When does the problem occur (e.g. only during specific times such as in the evenings?)
Everytime. But the morning seems to be more playable then the rest of the day...

Frequency of problem (e.g. every 2 minutes)

All the time, as a Ninja I have mudra lag, worse than when we were on the Canadian server. I see people teleport when they move, I have HUGE freezes that make the game unplayable.

IP address (optional)

If this continue I'll stop playing FFXIV, can't even have fun in those conditions. Can't even try to do anything on the game without have lags...

[LZero]

Name of Internet Service Provider (ISP): Time Warner Cable
Country of residence: USA (Indiana)
Reference number from your ISP, if you have raised this matter with them: N/A
When does the problem occur (e.g. only during specific times such as in the evenings?): Started at the beginning of the week as a minor hiccup, only continued to get worse as the week has gone on. It now lags considerablly and kicks me off on occasion.
Frequency of problem (e.g. every 2 minutes): Every 20-30 secs
Game content in which the issues occur (e.g. dungeons, trials, certain areas): Everywhere, less so in battle and always when interacting with npcs or teleporting.
IP address (optional):