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  1. #1
    Player
    Zazay's Avatar
    Join Date
    Jun 2017
    Location
    Limsa Lominsa
    Posts
    178
    Character
    Y'mhitra Rhul
    World
    Lich
    Main Class
    Scholar Lv 74
    Name of Internet Service Provider (ISP)
    UPC Austria

    Country of residence
    Austria

    When does the problem occur (e.g. only during specific times such as in the evenings?)
    Majorly Lags, happen all day long. In the mornings less, in the evenings worst, sometimes leading to disconnects.
    Yesterday, the game even crashed without any warning or Error number (Usually 90002)

    Frequency of problem (e.g. every 2 minutes)
    Random frequency. In the evening, it's like every 10 minutes.

    Game content in which the issues occur (e.g. dungeons, trials, certain areas)
    Every content. Can't continue with the main story (trials) because or even crafting because of disconnect possibilities.

    According to my tracert, the IP Address 195.82.50.234 causes the hightest lag spike.

    ------------------------------------------------------------------------------

    Tracing route to 195.82.50.48 over a maximum of 30 hops

    1 1 ms 1 ms 1 ms 192.168.0.1
    2 * * * Request timed out.
    3 16 ms 14 ms 16 ms at-vie15a-rd1-ae10-0.aorta.net [84.116.228.173]
    4 16 ms 14 ms 14 ms at-vie05b-ri3-ae12-0.aorta.net [213.46.173.125]
    5 22 ms 12 ms 14 ms ae-8.bar1.Vienna1.Level3.net [4.68.111.185]
    6 27 ms 24 ms 24 ms ae-2-3207.edge5.Frankfurt1.Level3.net [4.69.163.22]
    7 34 ms 29 ms 29 ms 212.162.4.98
    8 30 ms 31 ms 34 ms 195.82.60.29
    9 30 ms 29 ms 31 ms 195.82.61.14
    10 113 ms 159 ms 159 ms 195.82.50.234
    11 29 ms 29 ms 29 ms 195.82.50.48

    Trace complete.
    (0)
    Last edited by Zazay; 07-26-2017 at 06:13 AM.

  2. #2
    Player
    Chocolas's Avatar
    Join Date
    Jul 2017
    Posts
    1
    Character
    Emilia Aeos
    World
    Odin
    Main Class
    Alchemist Lv 70
    Name of Internet Service Provider (ISP)
    MEO

    Country of residence
    Portugal

    When does the problem occur (e.g. only during specific times such as in the evenings?)
    Been getting disconnected from the servers in dungeons, instances everywhere basically, but now it got the the point where i can't even get in the data center because it keeps showing me a error "lobby connection has encountered an error. Error: 2002"

    Frequency of problem (e.g. every 2 minutes)
    Depends sometimes i have perfectly fine connection sometimes i get disconnected once or twice a day without my internet going down or anything

    Game content in which the issues occur (e.g. dungeons, trials, certain areas)
    Everywhere.
    (0)

  3. #3
    Player
    Lonila's Avatar
    Join Date
    Oct 2013
    Posts
    1
    Character
    Lonila Milia
    World
    Lich
    Main Class
    Conjurer Lv 69
    Name of Internet Service Provider (ISP)
    Vodafone Kabel Deutschland

    Country of residence
    Germany

    When does the problem occur (e.g. only during specific times such as in the evenings?)
    Evenings only.

    Frequency of problem (e.g. every 2 minutes)
    Lag spikes every few seconds, usually for a few seconds, sometimes longer.

    Game content in which the issues occur (e.g. dungeons, trials, certain areas)
    Everywhere but dungeons and trials appear to be worse.
    (0)

  4. #4
    Player
    emmerowds's Avatar
    Join Date
    Jun 2014
    Posts
    2
    Character
    Vallerin Pasdevillet
    World
    Phoenix
    Main Class
    Gladiator Lv 70
    Name of Internet Service Provider (ISP)
    Verizon Fios

    Country of residence
    USA

    When does the problem occur (e.g. only during specific times such as in the evenings?)
    Always.

    Frequency of problem (e.g. every 2 minutes)
    I see the disconnection symbol by my name every 15-20 seconds, and I'm disconnecting every hour or so.

    Game content in which the issues occur (e.g. dungeons, trials, certain areas)
    Everywhere.

    Server
    Phoenix.
    (0)

  5. #5
    Player
    Tardak's Avatar
    Join Date
    Nov 2017
    Posts
    2
    Character
    Tardak Milltall
    World
    Louisoix
    Main Class
    Gladiator Lv 61
    Name of Internet Service Provider (ISP)
    Virgin Media

    Country of residence
    England

    When does the problem occur (e.g. only during specific times such as in the evenings?)
    Though out the day

    Frequency of problem (e.g. every 2 minutes)
    Approximately 3-5 times in a row, recurring every 2 minutes (Once I get back online)

    Game content in which the issues occur (e.g. dungeons, trials, certain areas)
    Primarily Dungeons, but occasionally in the main game as well.

    I really want to enjoy this game, but with the constant disconnects its tough to not feel irritated with it. It started shortly after I joined last month, and if theirs still no resolution by the time my remaining days run out I will not be buying any more.
    (2)

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