Latency/Connection Issues Since the Launch of the EU Data Center

[shao32]

Name of Internet Service Provider (ISP)
jazztel

Country of residence
spain

When does the problem occur (e.g. only during specific times such as in the evenings?)
22:00 when we go to raid

Frequency of problem (e.g. every 2 minutes)
many days all the time, today was the worst for far

Game content in which the issues occur (e.g. dungeons, trials, certain areas)
sephirot extreme. alexander midas savage.

server: moogle.

the lag is a big issue all mi raid have the same problems and i playing a ninja the mudras are a pain because most of the time the bunny say hello, and i never have several issues with the lag except for sometimes the mudras, fix the servers already

[Skyer]

Name of Internet Service Provider (ISP)
jazztel

Country of residence
spain

When does the problem occur (e.g. only during specific times such as in the evenings?)
22:00 when we go to raid

Frequency of problem (e.g. every 2 minutes)
many days all the time, today was the worst for far

Game content in which the issues occur (e.g. dungeons, trials, certain areas)
sephirot extreme. alexander midas savage.

server: moogle.

the lag is a big issue all mi raid have the same problems and i playing a ninja the mudras are a pain because most of the time the bunny say hello, and i never have several issues with the lag except for sometimes the mudras, fix the servers already

same here but in Ragnarok

[Aomine1992]

Internet service provider (ISP)
Oceanic

Country of residence
United States

When the problem occurs
All day

Frequency of the problem
Every 15-20 minutes

Server
Behemoth

Yea so I'm dying to everything I can't play healer or tank cause while I'm froze my whole pty has died please fix...so I can do raid content again thanks

[Izael]

Name of Internet Service Provider (ISP) : Jazztel

Country of residence: Spain

When does the problem occur (e.g. only during specific times such as in the evenings?): all time

Frequency of problem (e.g. every 2 minutes): all time

Game content in which the issues occur (e.g. dungeons, trials, certain areas): all content

Server: Zodiark

[cineleven]

Name of Internet Service Provider (ISP) : Movistar

Country of residence: Spain

When does the problem occur (e.g. only during specific times such as in the evenings?): all time

Frequency of problem (e.g. every 2 minutes): Every minute

Game content in which the issues occur (e.g. dungeons, trials, certain areas): Everywhere

Server: Ragnarok

I am frozen everytime. Please help.

[Dezzy]

Name of Internet Service Provider (ISP) : Virgin Media

Country of residence: UK

When does the problem occur (e.g. only during specific times such as in the evenings?): It happens sporadically throughout the day

Frequency of problem (e.g. every 2 minutes): every few minutes

Game content in which the issues occur (e.g. dungeons, trials, certain areas): Duties, battles and interacting with things. The game lags constantly

Server: Phoenix

I'm going to cancel my subscription if this isn't fixed in the next few days, I will not pay for a game I cannot play. It's disgusting that this problem has persisted for this long, it's an issue on SE's part. none of the other games I play are affected so it's certainly not my connection or my ISP. Get it sorted, I'm not paying for another month for a laggy game that I can't play.

[Zebediah]

Name of Internet Service Provider (ISP):
Kabel Deutschland

Country of residence:
Germany

Server:
Shiva

Reference number from your ISP, if you have raised this matter with them

When does the problem occur (e.g. only during specific times such as in the evenings?):
At all times, it does get worse during prime time.

Frequency of problem (e.g. every 2 minutes):
Every 20-30s in the morning, much more often during prime time.

Game content in which the issues occur (e.g. dungeons, trials, certain areas):
All Gamecontent is has Connection Issues

[Dezzy]

I'm officially done, I will be cancelling my subscription on Sunday and I encourage everyone else suffering from this issue to do the same. I've suffered unplayable lag spikes that last MINUTES since the launch of 3.2 and SE have done NOTHING to fix the problem. I've sent multiple tickets yet I haven't even received an automated reply once and I've made a post on this thread and still nothing.

SE do not care that their game is unplayable for a number of people as long as they're getting money from subscriptions. Cancel your subscriptions until SE get their crap together and fixes the issue.

[Akaro]

Name of Internet Service Provider (ISP):
Kabel Deutschland

Country of residence:
Germany

Server:
Lich

When does the problem occur (e.g. only during specific times such as in the evenings?):
It's constant, every 1-2 minutes, especially in raids/dungeons

Frequency of problem (e.g. every 2 minutes):
Every 1-2 minutes, all day.

Game content in which the issues occur (e.g. dungeons, trials, certain areas):
On the overworld it dosen't happen to much, but dungeons/raids like Alexander are almost unplayable during a lot random freezes.

this is really upsetting, I wouldn't mind if this was a free to play game, but I'm paying for this, so I expect the game I am paying for to work properly.

if this isn't fixed until my subscription ends, I will def. not extend the sub.

[cyberlaw]

Name of Internet Service Provider (ISP) : TincoNet

Country of residence: Russia

When does the problem occur (e.g. only during specific times such as in the evenings?): all time

Frequency of problem (e.g. every 2 minutes): all time

Game content in which the issues occur (e.g. dungeons, trials, certain areas): all content

Server: Zodiark

This issue not only in last days, it was very long time ago as i was on Alexander (JP). Thinked after transfering on EU server it'll be better, but it's the same. Sometimes it's playable but most time it's impossible to play in this game with such lags. Think to cancel subscription more and more(((