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  1. 10-21-2015 08:40 PM #1
    sirDarts
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    May 2015
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    615
    Character
    Elyza Arcanas
    World
    Phoenix
    Main Class
    Scholar Lv 60
    1) Try to find out where it fails by running a tracert to the server. It might be closer to your location = the fault of your ISP.
    2) Try using WTFast, it might fix your issue if it is routing related.
    (1)
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  2. 10-21-2015 09:02 PM #2
    JedahJohnny
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    Aug 2014
    Location
    Gridania
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    79
    Character
    Jhonny Primero
    World
    Ragnarok
    Main Class
    White Mage Lv 80
    Quote Originally Posted by sirDarts View Post
    1) Try to find out where it fails by running a tracert to the server. It might be closer to your location = the fault of your ISP.
    2) Try using WTFast, it might fix your issue if it is routing related.
    and PS4 players?? What we can do?

    There is anyway to IPRouting between my PS4 and Zodiark Server?
    (0)
    Final Fantasy XIV ARR & Heavensward
    -----------------------------------------------------------
    [Jhonny Primero - Zodiark] [Moon FC]
    << WHM i193 >><< SCH i190 >>

    Primals 10/10
    Coils of Bahamut 13/13 (ARR)
    Alexander 4/4
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  3. 10-21-2015 09:10 PM #3
    sirDarts
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    Elyza Arcanas
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    Phoenix
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    Scholar Lv 60
    Quote Originally Posted by JedahJohnny View Post
    and PS4 players?? What we can do?

    There is anyway to IPRouting between my PS4 and Zodiark Server?
    Uh... Well test where the stuff is breaking with the first suggestion, if it is breaking before it gets to Frankfurt, it's likely your ISP - try to contact them.
    If it isn't your ISP, provide as much info as you can to SE support http://support.eu.square-enix.com/co...p?id=5383&la=2
    (1)
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  4. 10-21-2015 09:13 PM #4
    ScarletDawn
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    Oct 2014
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    Shirogane
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    383
    Character
    Scarlet Dawn
    World
    Lich
    Main Class
    White Mage Lv 90
    Quote Originally Posted by sirDarts View Post
    Uh... Well test where the stuff is breaking with the first suggestion, if it is breaking before it gets to Frankfurt, it's likely your ISP - try to contact them.
    If it isn't your ISP, provide as much info as you can to SE support http://support.eu.square-enix.com/co...p?id=5383&la=2
    It miss 1 hop before it hits my ISP, but after it departs from london it misses 2 more hops before hitting frankfurt.
    (0)
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  5. 10-21-2015 10:20 PM #5
    JedahJohnny
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    Location
    Gridania
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    Character
    Jhonny Primero
    World
    Ragnarok
    Main Class
    White Mage Lv 80
    Yes it is my ISP fault ... and others european players have the same problem.. all around the same company group Orange France and Spain.. and i think it is problem with ADSL not with Optic fiber.

    I just contact SE, waiting the response... and also open and incidence in my ISP Orange.
    (1)
    Final Fantasy XIV ARR & Heavensward
    -----------------------------------------------------------
    [Jhonny Primero - Zodiark] [Moon FC]
    << WHM i193 >><< SCH i190 >>

    Primals 10/10
    Coils of Bahamut 13/13 (ARR)
    Alexander 4/4
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