Hello,

Disconnects are already annoying when it happens. But after months i really got used to them.At least it happens maybe 1-2 times in a week now. But after disconnects it doesn't allow you to log in to the game. (a.k.a 3102 Error) This is started to make me want to leave the game.

Today i was running dungeons to level my Dragoon. As you know level a dps is the hardest thing in the game because of the long wait times of the dungeon. After a long wait for Stone Vigil (38 minutes exactly) i had a queue. And by chance tank agreed to do a full experience run instead of rushing. But because of disconnection at the beginning when i logged in to the game after 10 minutes(!) i found out that i already kicked from party. I know i don't have any problems with my ISP or whatever you say in your defense because we already mailed them with support.

What i am trying to tell; i don't care about disconnections. It happens in everygame if it's just 2-3 times in a week. But this 3012 error due to server sees you in the game. It's unacceptable. And it's not like 1 or 2 minutes. IT'S 10 MINUTES. Please find some solution for this.

I don't remember the name MMO i was playing before but i had a really good system for disconnection problems. When you get disconnected from game and if you can't log in to the game because of the server. (If it still sees you inside of the game) There was a button to click for to make your character log out. There should be a system like this in this game also in order to avoid long waiting times for log in.

I hope you will investigate this issue and find a proper solution to it.