Map issue

[johnre14]

Hi all,

So last night, I upgraded to heavensward, on my PS4, for £29.99. As an aside to the map issue, it then seemed to create me a new final fantasy server on shiva?? But when I check mogstation, neither my cerberus or shiva ones seem to have heavensward attached to them?!

Aaaaanyway, since that, went back in to play the game, and my map will not show up!! The buttons to the left of the map, I can see, but they are partially off the screen, but I can't see the map itself at all. This happens all the time, in all locations. Everything else seems fine. I've adjusted screen/display settings until i'm blue in the face, seems to make no difference.

Anyone have any ideas??

Thanks!! Sorry if this is really obvious/annoying!!

John


Time: N/A
Frequency: All the time
World name: Cerberus
Character name: John Ellis
NPC name: n/a
Monster name: n/a
Class/Level: BLM Lvl 41
Party or solo: solo
In-game time: All times
Area and coordinates: All areas

Connection Specs
- Type of internet connection/provider: Plusnet cable, wi-fi connection on PS4
- Modem maker/model number:

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

PS4

Browser Information
- Name and version of the browser currently in-use: Safari

[Ashelia_Ferron]

So the map window is blank? Or is it just super small or something? Would've helped if you posted a screenshot.

Also you're supposed to report bugs using the format listed in the sticky. Otherwise you get moved to insufficient information

[johnre14]

So the map window is blank? Or is it just super small or something? Would've helped if you posted a screenshot.

Also you're supposed to report bugs using the format listed in the sticky. Otherwise you get moved to insufficient information

Thanks for your reply. So sorry, i've tried to add more info in the correct format...

The minimap in its default position top right is there, and fine, its the map you access (on PS4) by pressing square - only the zoom slider, toggles, co-ordinates come up, not the map image itself.

How do I post a screenshot?

Many thanks, and sorry for being so useless lol!

Kind regards
John

[Ashelia_Ferron]

So the map window is just this small, vertical window, with only the toggles?

It sounds like it got resized. Plug in a USB mouse and drag the map window so it's larger. If you don't have one use the touch pad. If you're finding that difficult to resize with hold L1 and click the right stick for a virtual mouse and use that.

At least that's what the problem sounds like.


To take a screenshot, hit the Share button on your controller. Choose to save the screenshot. You can then go into the capture gallery and copy it to a USB and upload the photo to a photo uploading site. Then post the URL here

[johnre14]

So the map window is just this small, vertical window, with only the toggles?

It sounds like it got resized. Plug in a USB mouse and drag the map window so it's larger. If you don't have one use the touch pad. If you're finding that difficult to resize with hold L1 and click the right stick for a virtual mouse and use that.

At least that's what the problem sounds like.


To take a screenshot, hit the Share button on your controller. Choose to save the screenshot. You can then go into the capture gallery and copy it to a USB and upload the photo to a photo uploading site. Then post the URL here

Hi,

Thanks again. I have tried that, to no avail. I can use the touchpad and the virtual mouse, but can't get hold of the map to resize or do anything with it??

I'm going to try uploading screenshots... (I just took pics off my iPhone as can't find a USB stick atm)

http://i1270.photobucket.com/albums/...ps9kydb5fu.jpg

http://i1270.photobucket.com/albums/...ps9kzgwe0u.jpg

Hope that works!! Thats all I can see when I open the map...

John

[Ashelia_Ferron]

Oh geez. That definitely seems buggy to me. I thought it was something simple but the way those icons are positioned has me thinking something else is wrong.

Hopefully SE helps you out

[Eye_Gore]

You could try to go to your "HUD layout" in the main menu and click "default all" see if that fixes it. Though if you customized anything its going to go back. If all else fails, you could try deleting and reinstalling the game data.