Quote Originally Posted by Ryel View Post
As far as i'm aware thats exactly the case.

The GM services, Special task Force, and SE Customer Support call center are 3 entirely separate entities. Even these forums are run / managed by another party if i recall correctly hence why game GMs or SE support can't do anything about forum bans.
This makes it very painful and helpless for affected players. I rlly urge SE to review this process so that players have proper feedback avenues.