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  1. 10-11-2015 12:53 PM #32
    0811
    Player
    0811's Avatar
    Join Date
    May 2015
    Location
    The Rice Fields (Realm 0)
    Posts
    31
    Character
    Eberhild Langdale
    World
    Tonberry
    Main Class
    Monk Lv 90
    An FC member got suspended some days ago as well. She was able to play after 72 hours; then a few days later her account just got flat out banned for allegedly "cheating/botting". Which I am certain she did not do.

    We've contacted Square. Me in-game; she with chat, tickets and e-mail. All I got is that they "commend" me for trying to assist. She gets automated mails; if it isn't automated, it's vague, providing no light onto the situation.

    It's like the players don't even get a chance to defend themselves. How are we supposed to defend ourselves if we don't even know what we're accused of? They copy paste stuff from the Terms of Service; how are you supposed to get any information out of that?

    What's worse is that she got absolutely no warning for neither the 72-hour suspension nor the ban that came afterward.

    We have spent a lot of time in this game. We enjoy it a lot, made friends; have good memories playing with them. I hope Square does something to fix this.
    (2)
    Last edited by 0811; 10-14-2015 at 07:28 PM.
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