The anti cheat system

[Minaev]

hello all! thank you for the support, feedback and suggestions, I do have the security token app running and will do a virus scan just to make sure there's no weird stuff going on my end

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I do understand that there are several approaches and I can only imagine that their automated system consider a looot of criterias to determine wether someone is cheating and stuff. However, (I believe) there is no such thing as a perfect system, and that I simply want to present them the counter case for their system. Who knows that maybe they need to add more criterias, tweak some, etc. There is obviously no way for me to know how they handle this in their system and I can only hope that by providing this feedback, they can use it to improve their system, and that's all I want really. And if it really is impossible to handle the corner case, maybe they should consider an approach to handle the false positive should they happen, as rare as it is.

Minaev, I'd first call support and see what's going on. They may be able to resolve the issue. Second, I'd recommend getting a security token or the security app. It'll save you the login headaches.

Ah, actually this forum post is indeed a result from support. It goes from:
1. reporting to support
2. get told that it's ingame GM that can give me more detail + where I should express my concern and..
3. ingame GM told me that it is a different department that handle this kind of thing (which is understandable) and that they cannot contact them and I should make a forum post to stir a discussion and raise awareness.