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  1. #1
    Player
    Xau's Avatar
    Join Date
    Nov 2013
    Posts
    244
    Character
    Nial Niffelh
    World
    Phoenix
    Main Class
    Monk Lv 90

    directx 11 client continous crash

    the directx 11 version of the game crashes at random times, it only happens when i change of map, and because of that i ended up reverting to directx 9

    info from the system imformation program


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\cronft\Documents
    FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 7 Professional 64 bits (6.1, compilación 7601) Service Pack 1 (7601.win7sp1_gdr.150113-1808)
    SYSTEM_CPU Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 03/08/10 11:34:30 Ver: 08.00.15
    SYSTEM_LANGUAGE español (configuración regional: español)
    SYSTEM_MEMORY 6135.117MB
    SYSTEM_VIRTUAL_MEMORY 2047.875MB
    SYSTEM_PAGE_FILE 12268.422MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.752GB SYSTEM_FREEDISC_SPACE 317.558GB
    SYSTEM_DIRECTX_VERSION DirectX 11
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 960
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 960
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 1970.688 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1600 x 900 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.5012
    SYSTEM_GRAPHICS_DRIVER_DATE 09/04/2015 2:58:18
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE Inglés
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Altavoces (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {7A0DC374-482D-4F87-8669-2D2C000E9392}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.5859
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
    SYSTEM_SOUND_DRIVER_DATE 22/05/2009 20:04:22
    SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {9B87675C-D21B-46F6-B26C-476EA169C278}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.5859
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
    SYSTEM_SOUND_DRIVER_DATE 22/05/2009 20:04:22
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {A00523E2-A574-478E-BB0D-A0493FF255B7}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.5859
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
    SYSTEM_SOUND_DRIVER_DATE 22/05/2009 20:04:22
    SYSTEM_SOUND Philips 201T-8 (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {F58D9C24-E11B-461E-8DEA-F7C568E985A8}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.03.0033.0000
    SYSTEM_SOUND_DRIVER_LANGUAGE Inglés
    SYSTEM_SOUND_DRIVER_DATE 09/04/2015 2:58:18
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Teclado
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {1CB28B00-62D4-11E5-8001444553540000}
    SYSTEM_INPUT_NAME G400s Optical Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {1CBA7A40-62D4-11E5-8002444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {1CC094C0-62D4-11E5-8003444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {1CC0BBD0-62D4-11E5-8004444553540000}
    SYSTEM_INPUT_NAME USB Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 21 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    Technical Support - Post New Thread - Mozilla Firefox
    FINAL FANTASY XIV


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Adobe Flash Player 19 NPAPI
    Avast Free Antivirus
    Conceptronic 54Mbps Wireless Utility
    GIGABYTE OC_GURU II
    Mozilla Firefox 41.0 (x86 es-ES)
    Mozilla Maintenance Service
    NVIDIA Stereoscopic 3D Driver
    Steam
    Remember Me
    Borderlands: The Pre-Sequel
    WTFast 3.5
    FINAL FANTASY XIV - A Realm Reborn
    EPU-6 Engine
    Microsoft Visual C++ 2005 Redistributable
    Conceptronic 54Mbps Wireless Utility
    Realtek 8136 8168 8169 Ethernet Driver
    Update for Microsoft .NET Framework 4 Extended (KB2468871)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Update for Microsoft .NET Framework 4 Extended (KB2533523)
    Update for Microsoft .NET Framework 4 Extended (KB2600217)
    Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
    Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
    Update for Microsoft .NET Framework 4 Extended (KB2836939)
    Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
    Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
    Security Update for Microsoft .NET Framework 4 Extended (KB2894842v2)
    Security Update for Microsoft .NET Framework 4 Extended (KB3037578)
    Express Gate
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    TurboV
    GIGABYTE OC_GURU II
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
    Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2894842v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2972106)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2972215)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2978125)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2979575v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB3023221)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB3032662)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB3037578)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB3074547)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00000AA0
    C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00000564
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000D78
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe 00000EE0
    C:\Program Files\ASUS\TurboV\TurboV.exe 000009D8
    (0)

  2. #2
    Player
    Xau's Avatar
    Join Date
    Nov 2013
    Posts
    244
    Character
    Nial Niffelh
    World
    Phoenix
    Main Class
    Monk Lv 90
    something more to add, the game will crash always when i teleport to idilshire
    (0)

  3. #3
    Player
    Souleater13's Avatar
    Join Date
    Jul 2015
    Posts
    68
    Character
    Revan Darkblade
    World
    Gilgamesh
    Main Class
    Dark Knight Lv 70
    New AMD beta drivers 15.9 out today. Tried DX11 with R9 380 and it crashed

    there is an update in the beta notes acknowledging an issue, it specifies windowless border mode in dx11....im crashing in full screen mode as well
    (0)
    Last edited by Souleater13; 09-29-2015 at 10:40 AM.

  4. #4
    Player
    RedMinx's Avatar
    Join Date
    May 2015
    Posts
    1
    Character
    Lavender Minx
    World
    Famfrit
    Main Class
    Arcanist Lv 50

    You're not alone

    I have the same issue 100% not responding for idyllshire, depending on the zone 50- 75% crash rate in HW areas, but don't crash in ARR zones. Driver updates and rollbacks and any of the fixes found on the net have not worked for me. I really hope this gets fixed soon. I'm really tired of playing the game in dx9. I have the gtx 960 as well.
    (0)