Time: September 22nd, 2015 around 11:25PM MST
Frequency: Repeatedly
World name: Balmung
Character name: Echru'a Kurana
NPC name: N/A
Monster name: N/A
Class/Level: Warrior/51
Party or solo: Solo, 1 Person
In-game time: 1:30 a.m. Eorzean
Area and coordinates: Ul'dah - Steps of Thal (X: 13, Y: 9)
Steps:
1. I attempted to summon my retainer named Venn' at the summoning bell
2. The dialogue box disappeared and the game seemed to almost summon the retainer before promptly crashing
3. There was no error pop-up, just that the program had stopped working and needed to close
4. Reattempted after logging back in to the same result both with that retainer and my other retainer
5. Released both retainers and remade them
6. The game crashed again when summoning the newly-made retainers
Connection Specs
- Type of internet connection/provider: Xfinity DSL
- Modem maker/model number:
PC Specs
-=-=-=-=- System Information -=-=-=-=-
OS Name Microsoft Windows 8.1
Version 6.3.9600 Build 9600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Sony Corporation
System Model SVL24148CXB
System Type x64-based PC
System SKU 54693056
Processor Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz, 2400 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Insyde Corp. R0230T9, 3/13/2013
SMBIOS Version 2.7
Embedded Controller Version 2.30
BIOS Mode UEFI
BaseBoard Manufacturer Sony Corporation
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Appliance PC
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "6.3.9600.17196"
Time Zone Mountain Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 5.35 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 5.05 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name: N/A
Laptop Model Number: N/A
Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A
Browser Information
- Name and version of the browser currently in-use: Google Chrome Version 44.0.2403.157 m
- Internet Explorer Version: N/A