Entitlement: Why I don't get it

[Saggo]

Because that would never happen. Content does and that is understood by both parties.

That was reductio ad absurdum, fancy Latin for arguing to extremes to show a point. It's not supposed to be a serious analogy. Obviously content happens.

I don't know why you keep saying it's not when SE aknowledges that.

They acknowledge that new content is a good business relationship with the consumer. They provided regular content to maintain that relationship.

They acknowledge the subscription is for server access. Once that transaction is made and the access provided, they owe nothing. Finito. What they do with the money is their prerogative. It is not a solid grounds for arguing that they should provide content (but a good business relationship is).

Everything they put into FFXIV set a standard,

And if you don't agree that the company (Square-Enix) is meeting those standards, thus reducing the quality of the product, you are able to end the "relationship" by taking your "business" elsewhere. They should be critiqued and held accountable on that level.

That would generate criticism anywhere, but only here people would rush to defend them.

This isn't a defense, this is knowing what you're paying for. I have said many times they should be critiqued.

[Voldemort]

They acknowledge the subscription is for server access. Once that transaction is made and the access provided, they owe nothing. Finito. What they do with the money is their prerogative. It is not a solid grounds for arguing that they should provide content (but a good business relationship is).

This isn't a defense, this is knowing what you're paying for. I have said many times they should be critiqued.

I believe the fine print that one is subscribing for "server access" and nothing else is more of a legal definition of what you are allotted. That way you can't sue SE for when the game (years down the road) goes under, to be compensated for monetary value of what your character holds in terms of the Odin mount, cash shop gear, or whatever you deem the esoteric gear to hold.

However, I'm certain is it expected that you receive updates at regular intervals for the service.
Because the example that you are only granted "server access" is like saying having a subscription to Netflix only allows you to log in. Regardless of how many or little movies/tv shows are on the service. It is expected that Netflix, upon paying them a subscription, that you receive updates in the form of more content.

Plus while I agree that they should be critiqued, I still believe people who "are entitled" are still justified. There should be a grey area between paying $100 over five months (buying Heavensward itself and paying for five months), and simply unsubbing. The grey area is voicing one's opinion.