Quote Originally Posted by AzakaTonnerre View Post
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I am not sure about "many business" there, tell us exactly who. On the other hand EVERY (yes can confirm) multinational company can't allow a whole department overseeing a core product go on "vacation".

SE is a company with product and we are customers, in fact they make it clear that the game is a service! Now imagine this situation, you have insurance on your car and you got involved in an accident. You go to your insurance company and they tell you "sorry all our staff are having a vacation so you need to wait 3 months to get money to fix your car, we will surely pay but after 3 months". Now you're left with a broken car for 3 months thanks to their "vacation".

They are definitely not going against their ToS as we are not entitled things such as patches. However, the game reputation is taking the blow especially with unsubs and you need to work twice as hard to get back those who unsubed compared to keeping subbed people. Many people quitted the game including myself last year and most people didn't return for subsequent patches but they returned for the expansion only to find it a "bigger" patch which we are stuck with for 5 months.