SE is a business, but we are consumers. A healthy relationship between the two necessitates a steady exchange of ideas - and criticism. This is how we consumers improve the product/service we want to invest in.
Unless it's for frivolous crap like flying mounts or Gold Saucer it seems like they stopped reading the criticism part. How else can we explain why they decided to re-release hunts in the same broken manner that people have complained about since they were released, or how they decided to continue the monotonous 2 reskinned dungeons, 1 primal, 1 "raid" schedule that have people bored out of their mind? It's not even "rushing through content" like the White Knights would have you believe, it's that almost all the content they release is made to be cleared on the day of release, so after that you have 5-7 days of primal farming then another 85 days of logging in once a week to clear weeklies until the next patch.
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