I would doubt this would ever be offered as a permanent service, instead be offered as once only, once the new races come out, as nothing destroys a community more than Auto Clean Slate Attack! (AKA Ninja loot and harass/abuse to your hearts content, then FOOM! You are a brand new identity).

I would hope they give us a once only race change option with the new races, but I wouldn't get my hopes up for even that, and a name change is more than likely going to be a no.