November? really?

[Hyrist]

I am hoping that my concerns are seen by Square Enix. As I said, it's a dodgy business practice.

Coming from many customer service jobs, I can tell you that it's very important for the company to receive this kind of feedback.

I'll respect that opinion, even though I disagree. Coming from a different aspect of customer service, that of automotive service. The aggressive customers often cost the company more money then they invest. It's on us to remain 'amiable' in order to preserve company reputation in spite of the toxicity of a customer (or in many cases, because of it.) an amiable customer in Automotive can typical have a situation explained to them in a clam manner even when they have a problem and be more easily reclaimed and maintained - which that positive business relationship has those customers return.

Different perspectives from different aspects of service.

As far as this particular juncture, a lot is lost in translation when it comes to discussion on what happened and what is expected. Truth of the matter is, this is nothing new, but it's being presented, argumentatively, as such. We've had delays before, with less reasoning given, with far less offensive reaction on behalf of our consumer base.

But because of a lot of this situation revolves around misinformation (first and foremost that we're getting 'less' this patch than we did in previous patches, basicly listing the 'bredth' of content without any comparison of depth.) people are entering into the situation far more heated and with a severe negative bias. And it is this sort of knee-jerk reaction based off of misconceptions that I find myself heavily flustered at.

Again, this is nothing personal against you. I do disagree with you but I see where you are coming from. I do hope the game becomes more of what you can enjoy soon - but I don't think your removal of your subscription is ultimately productive, in spite of your intention for it to be.

But I don't expect your thresholds, reasoning, or standards to maintain your subscription to be the same as mine, that's just asinine. I just feel differently about the situation.

After looking at the situation, I feel as if I owe you an apology. I was rather rude in my last post and reactive. You seem to at least have a grounds in logic with your stance that has reference points. I don't agree with them, but I can respect them.

I feel, along with others, that this situation isn't as dire or as shady as it's being made out to be. I don't feel the level of dramatic response provided by the prevailing conversation is merited. As I said earlier, people can unsubscribe, no harm, no foul, whenever they please. However the tactic of leaving 'parting shots' (as opposed to trying to provide helpful feedback), or that of empty rage, is not one I encourage. It's not useful in my work industry, and it's a very abrasive social practice to have to bear witness to on a daily basis.

Otherwise, there's no conflict here. Even your feedback that they could have alerted us to the delay sooner is one I agree with.

[Wildsprite]

The interesting part about the argument that we are getting less is this. They have not told us everything coming with patch 3.1, they never do. We will get a few surprises, you can count on that. How good said surprises will be remains to be seen.

[Hyrist]

The interesting part about the argument that we are getting less is this. They have not told us everything coming with patch 3.1, they never do. We will get a few surprises, you can count on that. How good said surprises will be remains to be seen.

What we've gotten, when you break it down to the workload for each department, what they've already announced is about what we would normally get for a patch as well. It's just fewer bullet points on an general itemization list.

Think of the workload for the development team, including the combat team to design the Exploration Missions alone, and you'd realize we're getting more out of it than the dungeons and Extreme fights we're going to be lacking.

They're handing us an entirely new endgame system - something we've been requesting for months. While it only itemizes one bullet point, that's not small by any means. And it likely occupied a lot more of the development team than Housing, considering Housing had no combat design mechanics to speak of.

Given that most dungeons amount to corridors lined with trash mobs and punctuated by boss fights, I think I'll be ok with what is effectively a zone filled with things like that built more dynamically. We likely got more than 2 dungeons worth out of the whole ordeal.

[Nekodar]

I wonder what exactly happened...
Going from planned 3.0 in May, to being forced to release it a month later with some parts not finished yet (alex, eso, scrips), job balancing requiring various changes in the two months that followed and bugfixes...
I'm guessing a big chunk of work was outsourced to some third party which didn't deliver, forcing already stressed out devs to work harder than ever to be able to release something at all.
I'm also guessing that they can't legally talk about what happened.
Here's to hoping that whatever caused the delays have been taken care of and that no new delays will happen after 3.1 is out.

[Astral145]

Just going to give an analogy about false expectations.

then 4 months down the road you prepay for your 5th month. Suddenly, a week later the cell phone company broadcasts "Hey, we're all going on vacation, so for the next 2 months you get 500 MB instead of 1 GB. No discounts. Cheers". Should you be happy with this? Should you be OK with this? No. You were specifically told before payment what to expect, and then you paid. Then you got something else.

1st off a cell phone runs off an automated service and a lot of times companies like Verizon and At&T contract out to 3rd parties to help with service calls.
2nd Do ever feel like you need PTO (Personal Time OFF) from work? Ever feel run down and stressed to the point of bursting at the seems? These devs put in a lot of OT w/out getting OT pay meaning they are on salary. They can easily work 60 - 80 hour work weeks and up to 15 days straight or more w/out a day off. So chillax its not like you cant play the game.

Level up some jobs and enjoy what you have. Personally I like this long break from new updates I can get all my battle jobs to 60 w/out feeling rushed. So far I got 7 jobs at 60 (8 if include sch/smn). Again chillax and enjoy the game.

[Hioki]

The interesting part about the argument that we are getting less is this. They have not told us everything coming with patch 3.1, they never do. We will get a few surprises, you can count on that. How good said surprises will be remains to be seen.

Huh? They have always told us what main content were getting each patch... I think the only thing they may have not officially announced on their LL is 3.0 relics... which they will tell us at the FATE(or tell us it's been delayed til 3.15). Still, What you see is what you get.

[Enkrateia]

The feedback from this thread has been passed on. However, since the discussion of this topic is not providing any new information to pass on, we will be closing the thread at this time.

LGM Enkrateia