NPC Jainelette is immobile

[HiirNoivl]

The bard NPC in the Astalicia is not moving. She's just standing there with her arms out. If you talk to her, her mouth moves and that's it.

Maybe she's a performance artist? lol

[Mermentia]

This appears to be a loading problem. I encountered the same exact issue when I entered the lounge aboard the Astalicia. When I logged out and logged back in, the problem was fixed.

Please ensure that Jainelette's movement will appear correctly when the player enters the lounge aboard the Astalicia.

[Baccanale]

Greetings, HiirNovi!
Thank you for posting your concerns about Jainelette's movement. In order to make sure that we have sufficient information for a thorough investigation, it would be a great help to us if you could provide the following details:

Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:

Also, since the situation may involving loading troubles, as Mermentia mentioned, it may help to contact the SQUARE ENIX Support Center, just in case you encounter any other similar troubles. Thanks again for your participation!