Greetings, Shaydan!
Thank you for posting your concerns about the "Waking the Spirit" quest. In order to make sure that we have sufficient information for a thorough investigation, it would be a great help to us if you could provide as many details as you can in the following form:

Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Physical Level:
Area and Coordinates:
Party or Solo:
NPC Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

Thanks again for your participation!