I recently bought the Final Fantasy XIV Online bundle that includes both Realm Reborn and Heavensward and downloaded it onto the PS3. Now, I've never really used a PS3 before this, so maybe the answer is super simple, but after it downloaded, I started it up and it won't let me make an Au Ra. They're still grayed out. And on the Mog Station, it has the circle under Heavensward to show that I have it.