I just want to say, only being allowed 1 item restoration for the entire life of your account is a idiotic policy. That's honestly just some lame ass excuse to not give players what they want. You could easily say 1 item restore per year or every 3-6 months or something like that, or hell even make it a mog station purchase. Your current policies are stupid and I can almost guarantee that if I were a JP player you would do without hesitation.