crashing on sorting

[Lexie]

Log Name:      Application
Source:        Application Error
Date:          9/10/2015 9:13:01 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Amys
Description:
Faulting application name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x55e89426
Faulting module name: ntdll.dll, version: 10.0.10240.16430, time stamp: 0x55c59f92
Exception code: 0xc0000374
Fault offset: 0x00000000000ea28c
Faulting process id: 0x1ff0
Faulting application start time: 0x01d0ec3733e4788a
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 14763b90-597d-49e2-9e90-1f811d718f4b
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-09-11T02:13:01.000000000Z" />
    <EventRecordID>2565</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Amys</Computer>
    <Security />
  </System>
  <EventData>
    <Data>ffxiv_dx11.exe</Data>
    <Data>1.0.0.0</Data>
    <Data>55e89426</Data>
    <Data>ntdll.dll</Data>
    <Data>10.0.10240.16430</Data>
    <Data>55c59f92</Data>
    <Data>c0000374</Data>
    <Data>00000000000ea28c</Data>
    <Data>1ff0</Data>
    <Data>01d0ec3733e4788a</Data>
    <Data>C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe</Data>
    <Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data>
    <Data>14763b90-597d-49e2-9e90-1f811d718f4b</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

Everytime I try to sort inventory or retainers I am recieving this crash

[Jinwa]

"Faulting module name: ntdll.dll"
This is a file deeply integrated in Windows and it might be corrupt.

I would try this first:
Right-click the start menu and open a Command Prompt with admin privileges.
Type "sfc /scannow" (without the quotation marks) and press enter. Let it run, reboot computer and see if that fixed it.

[Train88]

The exception code 0xc0000374 indicates a heap corruption.

I would recommend running a malware scan. Google "Malware byte remover". It is a reference and it's free. If that doesn't help, remove unneeded background process.

Heap corruption does not just happen.