Your right and again I'm not so much upset about not getting the result I was after. I'm more so upset with the fashion in which my situation was handled. Its a lot to explain and I get GMs get a lot of flack on my end. But should I suffer because someone else has it difficult. Is it right for me to treat you like you don't matter because you were treated the same way? There was obviously an answer to my issue and it was totally dismissed and I was just blown away how no one even took the time for any sort of reassurance what so ever.