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  1. #1
    Player
    Mockingbird's Avatar
    Join Date
    Feb 2015
    Location
    Gridania
    Posts
    30
    Character
    Tequila Mockingbird
    World
    Zodiark
    Main Class
    Botanist Lv 80

    Unable to complete version check [20458][20530][20457][410] (PS4)

    At 10AM GMT my girlfriend (PS3) and I (PS4) opened up Final Fantasy XIV to log in after the maintenance. My girlfriend logged in absolutely fine, had a minor patch and after that was in-game with no problems. I on the other hand was greeted with the following error:

    Code:
    Unable to complete version check [20458][20530][20457][410]
    This happens after logging into my PSN account, opening the game, entering my password and clicking Log In. The Play button doesn't appear.



    What I've Tried
    1. Restarting my PS4
    2. Logging out of PSN and back in
    3. Restarting my router (to my girlfriend's disapproval as she was in a FATE - oops!)
    4. Changing my router's WiFi channel
    5. Deleting and reinstalling Heavensward (from disk)
    6. Deleting and reinstalling the entire game (from PSN download)
    7. Manually checking for updates
    8. Logging into Mog Station to check my subscription (still active)

    Now that I've reinstalled the game I know that there are about 12GB of updates which need applying, but my game client is unable to get to this. It's now been 4 and a half hours since I first tried logging in and the problem still persists.

    My girlfriend and I are both connected to the same router and are both connecting wirelessly, so I don't think the problem is on our end. The only difference between her game and mine is that she is using the PS3 version.

    Edit: Oh, and we were both in-game last night, so I'm fairly confident the maintenance has introduced this problem.
    (1)
    Last edited by Mockingbird; 09-08-2015 at 10:43 PM.

  2. #2
    Player
    koganemouche's Avatar
    Join Date
    Sep 2015
    Posts
    4
    Character
    Schrykho Kharlu
    World
    Cerberus
    Main Class
    Black Mage Lv 60
    Not helpful, but I'm having the same issue too. Was playing fine last night, but today... no biscuit. D:
    I can log in on PS3 fine, but PS4 encounters this same error every time.

    From the looks of it, PS3 is running launcher ID 2015.06.13.0000.0001, whereas PS4 is running a more recent one 2015.08.21.0000.0000.
    (0)
    Last edited by koganemouche; 09-08-2015 at 10:43 PM.

  3. #3
    Player
    Mockingbird's Avatar
    Join Date
    Feb 2015
    Location
    Gridania
    Posts
    30
    Character
    Tequila Mockingbird
    World
    Zodiark
    Main Class
    Botanist Lv 80
    Quote Originally Posted by koganemouche View Post
    PS3 is running launcher ID 2015.06.13.0000.0001, whereas PS4 is running a more recent one 2015.08.21.0000.0000.
    I'm not at home any more so I can't confirm the PS3's launcher ID, but my PS4 is also running 2015.08.21.0000.0000 after fully re-downloading the game. It didn't work regardless of re-installing the Heavensward expansion, so it probably is an issue with the launcher itself.
    Hopefully this issue will be resolved by the time I'm home from work (tears may be shed if not!), but if it isn't I'll post back here with which version the PS3 launcher is running.
    (0)

  4. #4
    Player
    LDR's Avatar
    Join Date
    Sep 2015
    Location
    Healing Idiots, DPS tanking, being more fashionable than you, touching your butt
    Posts
    196
    Character
    Kessler Larael
    World
    Coeurl
    Main Class
    Astrologian Lv 70
    5PM GMT and i am getting this issue with virtually the same code [20458][24530][20457][410] and ive tried alot of reset options. was fine yesterday also.
    (0)
    Kessler Larael / Alesana Gardeneau / Sierra Alpha / Moko Tarou
    [Coeurl Army]

    Raeleighn Corinthian / Riley Renault
    [Balmung Hobos]

    6 characters, 1 massive idiot

  5. #5
    Player
    Silver-dream's Avatar
    Join Date
    Aug 2013
    Posts
    32
    Character
    Kinra Chaotix
    World
    Odin
    Main Class
    Dark Knight Lv 60
    Same here, PS4 5.51pm GMT London
    (0)

  6. #6
    Player
    Lynheira's Avatar
    Join Date
    Sep 2015
    Posts
    1
    Character
    Mianri Bellator
    World
    Cerberus
    Main Class
    Warrior Lv 60
    Yeah, I'm having the same issue. I'm on PS4.
    (0)

  7. #7
    Player
    slakyak's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    41
    Character
    Flain Fenrir
    World
    Moogle
    Main Class
    Conjurer Lv 50
    Same issue, re-installed and now on the 2015.08.21 version of the loader, I had 2015.09.08 before the fresh install. Raised with EU support too.
    (0)