Game crashes when opening /map.

[meekriot]

Every time that I open my /map or simply look at a map through my Journal my client crashes. It's getting really frustration because I cannot even see where I'm going.

Any suggestions for a fix? Thanks.

[Koga]

same problem , 2 threads open , see Crash and Crash part 2

[Geesus]

Had LS mate with same issue until he realized he was behind on his Vid card driver updates. So check to make sure your cards(s) are up to date.

[Baccanale]

Greetings, meekriot!
Thank you for posting your concerns about your game crashing when you check your map and journal. In order to make sure that we have sufficient information for a thorough investigation, it would be a great help to us if you could provide the following details:

Thread Title:
Short outline explaining what sort of issue you are experiencing.

Platform:
Specify which platform was in use to play the game.("PlayStation2", Windows, and/or Xbox 360)

ISP:
Name of ISP you use to connect to the Internet.

Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency:
State how frequently the issue occurs. Please select from the following.
1.Always
2.Sometimes
3.Once (Did not reproduce)
4.Unknown

Area and Coordinates:
Area and map coordinates where the issue occurred.

Also, since this matter involves your game crashing, I highly recommend contacting the SQUARE ENIX Support Center, just in case they may be able to help you find the source of this situation. Thanks again for your participation!

[Derpina]

Platform: PC

ISP: Localtel

Type of Internet Connection: Optical Fiber

Internet Connection Speed:


Date & Time: Anytime after the latest Patch update

Frequency: Opening the map always crashes my client every time.

Area and Coordinates: I am currently in Gridania's starting area with my level 1 character.

This is very frustrating, I have played on my character on someone else's computer and it's running just fine. I was able to open map through the quest page or by pressing M.
My System Specifications
Operating System:
Windows 2.6.0.6002 (Service Pack 2)
CPU Type:
Intel® Core™ i7 CPU 920 @ 2.67GHz
CPU Speed:
2.68 GHz
System Memory:
5.99 GB
Video Card Model:
ATI Radeon HD 4800 Series

Everything is up to date and I have cleaned my registry 5 minutes ago, and it's still crashing when I press M. I was not having such problem before patch 1.19 when I was playing in Limsa Lominsa area and was able to check map.

Please help! Thanks in advance!

[Ava]

Every time that I open my /map or simply look at a map through my Journal my client crashes. It's getting really frustration because I cannot even see where I'm going.

Any suggestions for a fix? Thanks.

See if this works:

http://forum.square-enix.com/ffxiv/t...l=1#post376938