Greetings again, Koga!
Thank you for providing additional information regarding your game crashing. I will make sure to add this information to your previous report to the development team. As mentioned before, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking here or here for any details regarding the development team's investigation. Also, I strongly suggest contacting the SQUARE ENIX Support Center, just in case they may be able to help you find what may be causing this to happen. I hope everything works out well for you soon. Thanks again for your report!