First i want to say how much i love FF serie over the past 7years and i play almost every single one of them and now i want to play FF14 ARR so bad that i also purchasing for my friend bcuz i want real live friend to play with me, however after 3 day i still not recive my code yet and even i submit ticket its still no reply back. Im sorry to say this but customer support in this game is bad and i did not want to play game with this kind of behaviour, i may come back in future providing that this issue has been fix but for now i would like to request for refunding but my ticket hasnt reply yet and if somone or moderator seen this and provide some help thats would be great.