Have there been any updates on this issue?

It will make a large chunk of the player base unable to play when Stormblood launches, and there doesn't seem to be a single official comment about it.

Forcing people to switch to DX9 just to play longer than 5-10 minutes is not acceptable.

Asking people to roll back drivers that could cause compatibility issues with other games is not acceptable.

Expecting people to switch to Nvidia cards is not acceptable either.

This has been a problem with FFXIV and AMD cards for years. It's pretty safe to say that none of these crashes are the user's fault.

With DX11 the game just randomly crashes in very populated areas. With DX9 it "hangs on" for a while longer and the first few times when it's about the crash it re-renders the entire screen. This happens a few times before it finally crashes as well, but in the way that the screen freezes and it won't re-render anymore without restarting the game.