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Thread: DX11 Issue

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  1. #1
    Player
    Riardon's Avatar
    Join Date
    Nov 2013
    Posts
    1,333
    Character
    Leowald Chestwood
    World
    Twintania
    Main Class
    Dark Knight Lv 80
    DX11 makes the game run faster. It reduces the CPU stress and addresses more RAM than the DX9 32 bit client. Before you run the DX11 client be sure to update to the latest Nvidia/AMD drivers. Be sure to uninstall the old drivers first reboot then install the new drivers and reboot once more. If you keep having serious problems this means you either have really weak hardware or other drivers in your system needs also update (for laptops). And again be sure you have enough RAM and an appropriate DX11 capable GPU to run the DX11 client. Alternatively you can use the official Heavensward benchmark and you can switch between DX9/DX11 to see the differences. By default the DX11 client have some extra graphic options enabled that DX9 hasn't so this may be the reason that for some it runs slower.
    (4)

  2. #2
    Player
    CandyshopKitty's Avatar
    Join Date
    Apr 2016
    Posts
    1
    Character
    Lheasviel Amore
    World
    Ultros
    Main Class
    Astrologian Lv 70
    Having the same issues, put a ticket into the support center.
    (0)

  3. #3
    Player
    Yobtar's Avatar
    Join Date
    Aug 2013
    Posts
    39
    Character
    Lady Dimitrescu'
    World
    Midgardsormr
    Main Class
    Marauder Lv 86
    Literally played the game 2 hours ago, ate food and tried to log back in, no updates or changes to my PC. No crashes or anything leading up to this.
    But now every login attempt the Directx crashes it out before the game even loads up.
    (1)

  4. #4
    Player
    Cadalyst's Avatar
    Join Date
    Mar 2017
    Location
    Ul-dah
    Posts
    4
    Character
    Julian Astarael
    World
    Cactuar
    Main Class
    Black Mage Lv 80
    Quote Originally Posted by Yobtar View Post
    Literally played the game 2 hours ago, ate food and tried to log back in, no updates or changes to my PC. No crashes or anything leading up to this.
    But now every login attempt the Directx crashes it out before the game even loads up.
    Same here. Was work 100% fine last night, boot it up today and I can't even get past the character selection section.
    (0)

  5. #5
    Player
    InfinityLibrarian's Avatar
    Join Date
    Jan 2015
    Posts
    47
    Character
    Rum Chan
    World
    Balmung
    Main Class
    Arcanist Lv 63
    It truly amazes me that Square Enix cares so little for this issue, even though it is constantly costing them money. So, are we going to get a Dev Team reply on why the hell they're so incompetent? I've posted MANY threads and replies about this issue with NO END IN SIGHT. No solution. Why? Because now, even Direct X 9 crashes when I load into Kugane or really when I changhe areas or have the game running for more than 5 seconds. Thanks Square Enix!

    Time to finally play World of Warcraft, I guess.
    (0)