DX11 Issue

[Declio]

Add me to the list.

EVGA GTX 1080ti SC2/4770k on driver version 378.92 (older driver intentionally). Ever since 4.01 I have been crashing frequently with a dx11 error.

[Declio]

For those of you on Creators Update, try disabling Game Mode from windows settings (along with Game DVR and Xbox overlay). I'm still in the process of testing, but doing that along with removing the overclock on my GPU seems to have helped.

[Haas_The_Red]

Just started having this issue, I have tried everything I can think of; short of a re-install that is. Anybody have any luck?

Here's my System Information



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Haas_The_Red\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU AMD Ryzen 5 1600 Six-Core Processor (12 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 04/10/17 20:25:08 Ver: 05.0000C
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16336.930MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18768.930MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2047.056GB SYSTEM_FREEDISC_SPACE 1885.953GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY8
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8085.938 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8168.465 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_c0f7a2f5b2e4e6e0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_c0f7a2f5b2e4e6e0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_c0f7a2f5b2e4e6e0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_c0f7a2f5b2e4e6e0\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8494
SYSTEM_GRAPHICS_DRIVER_DATE 7/17/2017 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {34DE2F56-1E3C-471D-9F80-DA74B2D9CA0F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/29/2016 00:00:00
SYSTEM_SOUND LG ULTRAWIDE-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {8ABB8540-FAF0-4353-A82F-32C2E665AAEC}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0027
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/18/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {141DEA40-4D40-11E7-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {141E5F70-4D40-11E7-8004444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
DX11 Client error? - Page 6 - Google Chrome
Store
Store
Windows Shell Experience Host


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Avast Free Antivirus
Blizzard App
Destiny 2
Diablo III
Google Chrome
NVIDIA Stereoscopic 3D Driver
Origin
SafeZone Stable 4.58.2552.909
StarCraft
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24212
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24212
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24212
The Sims™ 4
MSI Live Update 6
DriverTuner 4.0
Google Update Helper
OEM Application Profile
MSIRegister
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24212
APP Shop v1.0.28
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Windows 10 Upgrade Assistant
Microsoft XNA Framework Redistributable 4.0 Refresh
Auslogics Disk Defrag
MSI Gaming APP
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
AMD Software
ASRock App Charger v1.0.6
CyberGhost 6
Dark Souls: Prepare to Die Edition
South Park™: The Stick of Truth™
Counter-Strike: Source
Rogue Legacy
Counter-Strike: Global Offensive
TAP-Windows 9.21.2
Vulkan Run Time Libraries 1.0.42.1
AMD Software
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
MSI DragonEye
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Ansel
NVIDIA 3D Vision Driver 384.94
NVIDIA Control Panel 384.94
NVIDIA Graphics Driver 384.94
NVIDIA HD Audio Driver 1.3.34.27
NVIDIA Install Application
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24212
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24212


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\MSI\MSIRegister\MSIRegister.exe 000023BC
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002B9C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000410
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002A20
C:\Program Files\AVAST Software\Avast\AvastUI.exe 000027FC
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 00002774
C:\Program Files\Windows Defender\MSASCuiL.exe 00002750
C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.19.856.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00001C08
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11707.1001.23.0_x64__8wekyb3d8bbwe\WinStore.App.exe 000028A4
C:\Users\Josh Kerkeide\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00000F60
C:\Users\Josh Kerkeide\AppData\Roaming\Spotify\SpotifyWebHelper.exe 00000F3C
C:\WINDOWS\Explorer.EXE 000016A8
C:\WINDOWS\system32\ApplicationFrameHost.exe 000018D8
C:\WINDOWS\system32\DllHost.exe 00002158
C:\WINDOWS\system32\SettingSyncHost.exe 000022A4
C:\Windows\System32\RuntimeBroker.exe 00000790
C:\Windows\System32\smartscreen.exe 000001BC
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001998
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000924
c:\windows\system32\sihost.exe 000014CC
c:\windows\system32\svchost.exe 000018A8
c:\windows\system32\taskhostw.exe 00001734

[Drallim]

I have had the same error, and i am using an rx560 4gb. I've tried everything from downloading directx run time from microsoft site, using directx 9 which gives me a directx error (10000000) instead, doing the command prompt dism thing, and a system restore. Nothing works for me. Make your stuff work square.

[Drallim]

oh, and updating drivers. did that, rolled back, still didn't work, so updated again. nothing.

[Nordvrede]

I have had my fair share of this issue, got the multiple .dll error pop up, thinking it was Direct X 11, my GTX 970, etc. Actually, my issue was the sound driver. Like most folks, i have an on-board sound card, and additionally my monitor has speakers as well, but i generally use a USB Logitech headset. For some reason, the game will every now and then, lose which one it wants to the sound packets to, which caused my crashes. In order to bypass this, I had to go into my device manager, and manually disable all others but the headphones.

After doing that, I no longer crashed in DX11 mode, like ever. In fact, the only time I've had issues is when the vid card driver is updated, which refreshes Nvidia's attached Hi-Def drivers, turning them back on. It's a pain, to be certain, but one I'm able to live with for now. I would like to see the Devs put in an option to change the selected devices in the game options menu, and to be able to lock it in as a choice. I would be willing to bet that this would solve a LOT of their crashing problems, as being able to select the wanted device shouldn't send packets to the wrong one anymore. Anyone with a switchable graphics card for their laptop should know exactly why this should be an option for everyone.

Hope this helps some folks, at least until these guys can get a permanent fix in.

[Alyx]

Constant, ridiculous DX11 11000002 errors. Costing me thousands of gil in materials for crashing during crafting. Set power to 100% on video card, still happening.